Shipping policy

At Marina Mount, LLC, we are committed to delivering your dock accessories safely and on time. Please review our shipping policy below:

1. Processing Time

  • Orders for standard accessories (e.g., winch, bumpers, kayak lift) are typically processed within 3–5 business days.
  • Custom tables are large structures require additional build and preparation time. Estimated lead times will be provided at the time of order.

2. Shipping Methods

  • Small Accessories: Shipped via standard ground carriers (UPS, FedEx, or similar).
  • Large Docks & Covered Structures: Shipped via freight delivery or delivered directly by our team. In some cases, on-site installation is included.

3. Shipping Costs

  • Shipping costs are calculated based on product size, weight, and delivery location.
  • Freight and oversized shipments may require special handling fees.
  • Customers are responsible for providing accurate delivery information to avoid delays or additional charges.

4. Delivery Times

  • Delivery times vary depending on product type and destination.
  • While we strive to meet all estimated timelines, shipping and delivery dates are not guaranteed and may be affected by weather, freight carrier delays, or site accessibility.

5. Delivery Requirements for Docks & Large Items

  • Customer must ensure the delivery site is accessible for trucks and/or installation crews.
  • Any necessary permits, permissions, or clearances are the responsibility of the customer.
  • If delivery cannot be completed due to site issues, additional fees may apply.

6. Risk of Loss

  • Risk of loss passes to the customer upon delivery. Please inspect all shipments immediately upon arrival.
  • If an item is damaged in transit, notify us within 7 days of delivery with photos so we can assist with a claim or replacement. 

7. International Shipping

At this time, we [do/do not] offer international shipping. Please contact us for special arrangements if needed.

8. Questions

For shipping-related questions, please contact us:
Marina Mount, LLC
1-877-8MARINA   (1-877-862-7462)
12324 E. 86th St. N., Unit 278, Owasso OK 74055